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Privacy Policy

How we collect, use and protect your personal data

At ER Digital we take your privacy seriously. This policy explains how we collect, use and protect your personal data when you use our services and this website.

1. Data Controller

ER Digital · Costa Blanca, Alicante, Spain · info@erdigital.es

2. Data We Collect

We may collect the following types of information:

  • Contact details: name, email address, phone number, postal address
  • Browsing data: IP address, browser type, pages visited, time spent
  • Communication data: messages you send us via contact forms or email
  • Commercial data: information about your needs and preferences in relation to our services

3. Purpose of Processing

We use your personal data to:

  • Provide the services you request from us
  • Respond to your enquiries and information requests
  • Send you marketing communications about our services (only if you have consented)
  • Improve our website and services
  • Meet our legal obligations

4. Legal Basis for Processing

Your data is processed under the following legal bases:

  • Consent: when you contact us voluntarily or agree to receive marketing communications
  • Performance of a contract: when you engage our services
  • Legitimate interest: to improve our services and ensure the security of the website
  • Legal obligation: when we are required by law to process your data

5. Your Rights

You have the right to:

  • Access: know what data of yours we hold
  • Rectification: correct inaccurate or incomplete data
  • Erasure: request deletion of your data (the right to be forgotten)
  • Restriction: ask us to limit the use of your data
  • Portability: receive your data in a structured format
  • Objection: refuse processing of your data in certain circumstances

To exercise any of these rights, contact us at info@erdigital.es.

6. Data Retention

We keep your personal data for as long as necessary to fulfil the purposes for which it was collected. Client data is retained for the duration of the contractual relationship and for as long as required by tax and accounting regulations.

7. Security Measures

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss or destruction.

8. Cookies

We use cookies and similar technologies. For more information, see our Cookie Policy.

9. Changes to This Policy

We may update this policy from time to time. Any change will be published on this page with an updated "last updated" date.

Last updated: January 2025

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